Get enterprise-grade scalability, security, and performance tailored for teams and larger companies.
Everything from Pro plus: + Private link sharing - restrict access + User roles - Edit or View rights + Unlimited projects + API and custom events + Single sign-on (SSO/SAML) + CDN and domain masking + ISO 27001 certified platform + Dedicated support And more...
Yes! Get a 14-day trial of the Monthly or Annual Pro plan subscription to unlock all its features from day one. To activate the Vectary Pro Trial, enter your credit card or preferred payment method. Cancel at any time during your trial period and you won’t be charged. There are no limitations during the trial, allowing you to fully explore and create exceptional 3D projects. The trial plan for Vectary Pro is only available to new users who have not yet experienced the Pro features.
What is a workspace?
A workspace contains individual Vectary Studio projects, which can be organized into folders. The Vectary Dashboard displays a list of all available workspaces and allows you to switch between them.
Features available in your projects are based on the location where they are stored. Pro workspaces include features such as interactions, augmented reality, and a non-branded viewer for shared projects, just to name a few.
Business and Custom workspaces allow you to collaborate on projects with your team. Add more seats and assign roles (viewer, editor). Projects in a team workspace have more sharing features unlocked, such as cloning and restricted access.
How does the Pro workspaces subscription work?
With a Pro subscription, you are paying for features that are unlocked for projects stored in this Pro workspace. If your subscription expires or you move your project to a different workspace, you will lose access to the Pro features related to this project. Cancelling a Pro subscription locks the workspace and all of its projects.
Who is responsible for the team workspaces?
The owner of the workspace is required to provide a payment method when upgrading the workspace to a Business plan. Members with editor rights can add or remove seats. The owner is responsible for the editors' updates, but they are not required to approve adding or removing seats.
How do I invite team members to a team?
Please contact our Sales team, and they will set the Workspaces according to your needs. Adding members is done from the Workspace settings. Invites are created with tokenized links. An email from the member is not required. Simply copy the seat-links and send them to anyone who should join your workspace. New users, will be guided through the registration. The workspace will appear in their Dashboard and Studio sidebar.
How do you define a seat?
Per seat license is a software license based on the number of users who have access to a workspace. For example, a 100-user license means that up to 100 specifically invited users have access to the selected workspace. Every collaborative workspace requires its own setup of seats.
What happens when I add members to a workspace?
The invited team member can view or edit folders and projects in the dedicated workspace (depending on the access rights).
Do team members need a subscription of their own?
Members of your workspace are not required to have a subscription with Vectary, and will not be billed. Members of a team workspace are not required to have a subscription with Vectary; the owner of the team workspace pays for their seats.
What are Views and how are they counted?
A project with a "public link" can be accessed and viewed. Each view is counted, including the views from the content creator and the members of the workspace. Views of the project in AR are added to the count.
What are the Public views limits and how can I increase them?
We generally, do not charge extra fees for traffic to your projects. This policy, however, is subject to fair use: if your workspace total traffic usage (across all your projects) exceeds 10,000 monthly views, you may be required to upgrade to a Pro plan. If you anticipate having more than 100,000 views, please contact our Sales team in advance to find the best Custom plan solution for you.
Do you have monthly and annual billing options?
A monthly or an annual Pro workspace subscription is possible. You will be charged at the beginning of the billing period.
Is the Pro plan recurrent?
Yes, all subscription plans are recurring. You can cancel your subscription at any time.
Can you send me an invoice?
If you have paid via PayPal or credit card, you can download your invoice from the account Settings under - Plans and Billing. If you wish to pay for the Pro workspace using a different payment method, please contact: sales@vectary.com
How do I cancel my subscription?
To cancel your subscription, navigate to the "Workspace settings" in your account. From there, click on the "Billing" tab. Within the Billing section, you will find the option to cancel your plan. Once you cancel the subscription, your Pro workspace plan will be disabled at the end of your billing period, and any projects within this workspace will no longer be available for editing or viewing.
What happens to my projects after canceling my Pro plan?
The Pro workspace will be locked if the plan is not renewed after the end of the billing cycle. You will be unable to edit, move or access the projects in that workspace. All public embeds and links to projects within this workspace will have Vectary branding. Read more about the terms of termination and view limits in our Terms of Services (section 7 and 9.6).
Do you have a special discount for schools and classes?
Vectary's Education plan is free for students and teachers and comes with limited functionality. If you need to use interactions and collaboration features such as shared workspaces within the class, there are additional costs. Please contact sales@vectary.com for our custom pricing plans for Education. Please specify in your request: - How long do you wish to purchase your plan for? - How many seats you will need per Classroom? - How many different workspaces (classrooms) do you need?
How can I remove the Vectary branding?
Projects in an Education workspace will show the Vectary logo in all shared links. Upgrading your workspace to a Business plan will remove the branding without having to synchronize or re-share projects.
Can I use Vectary commercially?
Yes, everything you create in Vectary can be used for commercial purposes. However, we recommend that you always check the license requirements for 3rd party assets from external libraries or other imported files, in case they are not allowed for commercial use.
Why is there a revenue limit on the Pro plan?
The Pro plan’s revenue cap is set to keep the service affordable and accessible for small businesses and startups. This cap helps us maintain that balance, making the plan ideal for those focusing on building interactive web and AR experiences. For larger companies, our Business plan provides the enhanced scalability, security, and performance needed to meet more extensive requirements.